We hold ourselves accountable to the customers and communities we serve first and foremost. That’s why Nicor Gas is joining more than 130 U.S. and Canadian electric, water and natural gas utilities to protect customers against potential scams.
The Utilities United Against Scams consortium has designated Nov. 17-23 as Utility Scam Awareness Week. The weeklong campaign is designed to expose the tactics scammers use to steal money from customers and provide advice on how they can protect themselves.
Although there are several scam tactics, one of the most common involves unsolicited phone calls to customers by an individual who falsely claims to be a company representative. The scammer warns that the utility will disconnect the customer’s natural gas service if a payment is not made within a short timeframe.
Other common tactics Utilities United Against Scams warns against:
Customers who suspect or experience fraud or feel threatened during contact with an individual posing as a company representative, should contact local authorities, and then the customer care center phone number listed on their local utility bill.
Follow Nicor Gas on social media @Nicor_Gas and join in the conversation #StopScams.
About Nicor Gas
Nicor Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Nicor Gas serves more than 2.2 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit nicorgas.com.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 700,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visitsoutherncompanygas.com.
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Media Contact:
Jennifer Golz
o: 630.388.3737 | c: 630.388.3737 | jgolz@southernco.com
About Nicor Gas
Nicor Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Nicor Gas serves more than 2.2 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit www.nicorgas.com.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states with 774,000 retail customers through its companies that market natural gas and related home services. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at southerncompanygas.com.
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Media Contact:
Jennifer Golz
o: 630.388.3737 | c: 331.222.8716 | jgolz@southernco.com