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Transportation Service Options

Traditional Transportation
Nicor Gas believes in offering its customers choice. Since the introduction of transportation service in the mid-1980s for commercial and industrial customers, more than 60,000 of these customers have decided to purchase natural gas supplies from a source other than Nicor Gas. Under these services, customers make gas purchases themselves or through energy management services or brokers/marketers.

Of these customers, approximately 15,000 are "traditional" transportation customers that can take advantage of additional options including:

  • Use of our underground storage system
  • Individual or group billing
  • Varying backup levels and service options

Customer Select®
In 1999, Nicor Gas became the first Illinois gas utility to offer a transportation option, Customer Select, to Rate 1 residential customers. Today, about 225,000 residential customers and 40,000 commercial customers participate in the Customer Select program, whereby you choose a supplier from an approved list of participating marketers*. In turn, the marketer purchases your natural gas supplies for you. The natural gas supplies provided by the marketers are distributed through the Nicor Gas pipeline delivery system.

Depending on the supplier you choose, you will find some offers that lock in your gas price and others that compete with Nicor Gas' monthly gas supply charge. By comparing offers and making the choice that's best for you, you may be able to save money on the cost of your natural gas.

For more information on Customer Select, see Choosing Your Supplier.

* Marketers (suppliers) participating in the Customer Select program that serve residential and commercial customers using less than 5,000 therms annually are required to be certified by the Illinois Commerce Commission.