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Form Instructions

To begin natural gas service at your home, please fill out the form below. If you are moving and need to transfer service, fill out our Transfer Service Form instead. If you want a new service line installed at your property, please fill out our Single Meter Service Request Form.

Meter Reading

Nicor Gas’ Meter Modernization program has upgraded 2.2 million meters across northern Illinois. These upgraded meters, which now have a small, two-way communication devices installed, provide timely and accurate data about your natural gas use, eliminating the need for estimated meter reads and ensuring you only pay for the gas you use. The ability to read meters without the need for a field visit simplifies the process of moving properties and reduces the expense and environmental impact of our service vehicles on the road.  For more information and questions on how to begin service, simply complete our start service form or call us at 888.Nicor4u (888.642.6748).

Customer Privacy Policy

Nicor Gas is committed to protecting your privacy. We use Secure Socket Layering (SSL) to encrypt your personal information and secure online transactions. Your payment account information is retained only for the payment of your gas bill. Nicor Gas does not retain financial information for one-time payments without your permission.


Consumer protection laws protect you against the unauthorized use of your credit card. Under federal law, if someone steals your credit card number, your liability is limited to fifty dollars ($50) regardless of the amount the perpetrator charges to your account.