Self-Certification Application for Low-Income Discount Program and Waivers of Deposits and Late Payment Fees
Nicor Gas residential customers with qualifying incomes are eligible to receive total bill discounts through the Nicor Gas Low-Income Discount Program as well as waivers of deposits and late payment fees.
Who’s automatically enrolled and do not need to apply? Customers receiving Illinois LIHEAP (Low Income Home Energy Assistance Program), PIPP (Percentage of Income Payment Plan) and Nicor Gas Sharing Program benefits or waivers of deposits and late payment fees. These customers can receive between 10% and 75% total bill discounts through the Nicor Gas Low-Income Discount Program.
All other Nicor Gas residential customers can qualify for a 5% total bill discount through the Low-Income Discount Program and waivers of deposits and late payment fees, if one of the following criteria is met:
- Household income is 80% or less of the Area Median Income (AMI) for their county of residence (View county-specific household AMI information)
- Household income is 300% or less of the federal poverty level
- Enrolled in the federal Lifeline program.
Note: Income eligibility is based on the total monthly gross income, before taxes, for all household members aged 18 years and older. This includes, but not limited to:
- Seniors receiving Social Security benefits and/or disability
- Children 18 years and over who are employed
If you believe you meet the above criteria, please complete the below application form.
Once we receive and review your application to confirm your eligibility, your account will be enrolled in the Nicor Gas Low-Income Discount Program. Also, you will no longer be billed for deposits or late payment fees. Any previously billed or paid deposit will be canceled, and any money paid will be credited to your account within two billing cycles.
How to Apply
Submit the online request form below. Completed request forms will also be accepted via mail, fax or phone.
Mail:
Nicor Gas
Attention - Energy Assistance
P.O. Box 190, Aurora, IL 60507
Fax:
630-388-3863
Phone:
Monday through Friday (excluding holidays), from 7 a.m. to 7 p.m.
This application form is available in a printable version here: Apply for Low-Income Discount Program and Waivers of Deposits and Late Payment Fees.
Waivers and return of deposit are not applicable to customers identified as having benefited from tampering within the past five years.
Eligibility for waivers and return of deposit do not qualify you for Illinois LIHEAP, PIPP or any other utility financial assistance program. For information about these programs, please visit nicorgas.com/energyassistanceinfo.
Lifeline is part of the federal Universal Service Fund. It is available to income-eligible consumers and provides a monthly discount on phone and/or internet service. More details regarding the Lifeline program can be found here.
