En Espanol
Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In
Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In


Energy Assistance

Financial assistance is available for customers struggling to pay their Nicor Gas bills.

Low Income Home Energy Assistance Program (LIHEAP)

**Important: Enrollment dates for the upcoming LIHEAP season have changed. 

Qualifying low-income households can receive assistance in one annual payment for energy bills. LIHEAP assistance does not need to be paid back.

Percentage of Income Payment Plan (PIPP)

Through PIPP, eligible Nicor Gas customers pay a percentage of their monthly income to maintain utility service. The PIPP offers an affordable payment plan and a chance to eliminate past-due balances.

Please feel free to contact Nicor Gas’s Energy Assistance Department at 630.388.2667 for details on possible options that are available to you, such as eligibility for a grant through our Sharing Program, and other utility programs. You also may email us at PIPP@aglresources.com.

Illinois Home Weatherization Assistance Program (IHWAP)

Qualified low-income households can receive weatherization assistance to save energy and money. Contact your local Community Action Agency or call 877.411.9276 for more information.

Payment Arrangements

Customers behind on their natural gas bill payments may be eligible to make a payment arrangement. A down payment is required, and the remainder of the balance is spread out over four to twelve months and then added to the current monthly balance. Visit My Account to check eligibility and sign up, or call 888.Nicor4u (888.642.6748).

Tax Assistance Programs

Provides customers information regarding tax assistance programs.

Programs for Elderly People

Provides programs that are available to senior citizens.


energySMART, a Nicor Gas program, can help you take control of your energy use at home. energySMART offers sensible steps for smart savings in your home. 

energySMART Weatherization for Income-Qualified Customers

Customers who have been income-qualified through the Nicor Gas Sharing Program or other participating agencies may be eligible to receive weatherization assistance in the form of free air sealing and insulation to help save energy and money. Visit your local Community Action Agency to get started and determine if you're eligible.

ClearPoint Credit Counseling Solutions

If you or someone you know is having trouble paying bills, reach out to ClearPoint, a national, nonprofit credit counseling agency at 800.251.2227 (866.616.3717 for Spanish) or visit credability.org. (Usted puede visitar la versión del español Idioma del sitio haciendo clic aquí.)

Make a Gift Payment Any Time of the Year

Give the gift warmth by making a gift payment toward someone’s Nicor Gas bill! Download the gift payment form, fill it in and mail it to us at the address you'll find on the form.

Nicor Gas Sharing Program

Residential customers who do not qualify for federal assistance can apply for a one-time annual Nicor Gas Sharing Grant, which does not need to be paid back.

Learn more

Assistance for Activated Military Personnel

Nicor Gas offers a package of benefits to assist activated guard and reservists who reside in our service territory. Call 888.Nicor4u (800.642.6748) for more information.