Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
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Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In
My Account Sign In

Call Before You Dig

Planning a home improvement project? Planting a tree? Installing a fence or deck? WAIT!

With any digging on your property, here’s what you need to know first:

Excavation work, including digging or plowing around a home or business, is the most common cause of natural gas emergencies. Before digging around your property, state law requires you call 811, a statewide, toll-free number, to have your utility lines professionally marked.

After calling, you must wait the required amount of time before digging. Your local utilities, like Nicor Gas, will locate and mark, free of charge, and each with a different color paint or flag, where their underground utility lines are within the area where you want to dig.

Once that happens, you can dig with confidence, because you’ll know how to avoid any damage to these underground utility lines, which might interrupt or hinder your services and potentially damage your property.

For more information, visit illinois1call.com.

"Watch and Protect" for Business Customers
Nicor Gas carefully patrols all our "critical" natural gas lines – those lines that are eight inches or larger in diameter and run at higher pressures. If, after you contact JULIE, it is determined that your project location is near a critical natural gas line, you will be contacted by our Watch and Protect department. In many instances, a Nicor Gas representative will be onsite during digging. This service is free.